Shipping & Returns

Products

  • Currently, we only cover the following Cisco Meraki models: MR32, MR33, MR34, MR36, MR42, MR52, MR53. Our “Universal Cover” will also cover any Access Points within dimensions 268 (L) x 162 (W) x 38 (H)

  • We can match any RAL, BS, Farrow & Ball, Little Greene, Sanderson or Dulux colour.

  • Our “Universal Cover” will also cover any Access Points that are smaller than dimensions 268 (L) x162 (W) x 38 (H) - please see datasheet below for more info:

    Universal Cover Datasheet

  • Cover & Hyde products are made for indoor use and have not been tested outdoors.

  • Yes, we sell a Primed cover which has primer applied ready for painting.

  • Yes, we ship all over the world!

  • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it in. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Custom orders are non-refundable.

  • Please check the tracking status for order updates. If the order hasn’t arrived please contact us at customerservices@coverandhyde.com

  • Custom orders are non-refundable. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservices@coverandhyde.com and we’ll start the exchange process.

  • Our products go through high quality inspections, however, if they are defective or damaged, send us an email at customerservices@coverandhyde.com and we’ll start the exchange process.

 

Order

  • Yes, add the products to your basket and the bulk discounts will be automatically applied.

  • Your order number will be sent to you on your order confirmation

  • Your order confirmation will include your tracking details

Payments

  • We accept the following payment methods;

    - Visa (credit and debit cards)

    - MasterCard (credit and debit cards)

    - American Express

    - Discover (US merchants only)

    - Diner's Club

    - JCB

    - Afterpay or Clearpay

    - Apple Pay

  • Yes, depending on the delivery country there may be duties incurred by the receiver